|The Indestructible ® (ID) Guarantee, Warranty and Return Policy
Indestructible ® (ID) is committed to providing you, our valued clients, with the best service possible. Our goal is to satisfy you with your purchase of Indestructible ® (ID) jewelry. With this in mind, we have set forth the following guarantees:
- Each client has a 30 day inspection period (from time we ship the merchandise). If the customer is not satisfied with the purchase, they can simply return it and will refund your money (less shipping/insurance).
- Shipping & insurance fees are NOT refundable.
- We do not pay for the jewelry to be shipped back to us and we do not provide return labels.
- In addition to the 30 day inspection period, if the Indestructible ® (ID) jewelry is damaged for any reason, we will replace it with the same or similar design. If the original design is no longer available we will replace it with similar or like kind jewelry at our discretion. Simply return the jewelry with a note including your name, address, phone number, and email address to the below address. Make sure to include a check or money order for $9.95 for return S/H of the new jewelry. We will send a new one within 4 weeks.
- Attn: Warranty Dept.
- 9420 Reseda Blvd., Suite 700
- Northridge, Ca 91324